Privacy
Policy

We may collect various types of data about you, including:

• — Identification data: first name, last name, postal address, email address, phone number (when you fill out a contact form or create an account).
• — Transaction data: order history, payment information (processed securely by our payment providers).
• — Technical navigation data: iP address, browser type, visited pages, time spent on the site (via cookies and analytics tools).

We use your personal data only for legitimate and specific reasons:

• — To provide our services: process your orders, ensure delivery, and manage customer service.
• — To improve our site: analyze traffic and site usage to optimize your user experience.
• — Communication: send you our newsletter, promotional offers, or important updates (only if you have explicitly consented).
• — Legal obligations: meet our accounting and tax obligations.

Your personal data is never sold to third parties. However, it may be shared with trusted service providers necessary for the proper functioning of our services:

• — Logistics partners: to ensure the delivery of your orders.
• — Payment providers: (e.g., Stripe, PayPal) to secure your transactions.
• — Analytics and marketing tools: (e.g., Google Analytics, Mailchimp) in compliance with strict security standards.

We retain your data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with our legal obligations (for example, invoices must be kept for several years according to applicable law).

In accordance with applicable data protection regulations (notably the GDPR), you have the following rights regarding your personal data:

• — Right of access: you can request to know what data we hold about you.
• — Right to rectification: you can request the correction of inaccurate data.
• — Right to erasure ("right to be forgotten"): you can request the deletion of your data.
• — Right to object and withdraw consent: you can unsubscribe from our marketing communications at any time.

Our site uses cookies to improve your browsing experience and perform audience statistics. You can manage your cookie preferences directly via the banner that appears during your first visit, or in your browser settings.

For any questions regarding this privacy policy or to exercise your rights, you can contact us by email hello@dside.group or by postal mail at Avenue Léonard Mommaerts 24, 1140 Brussels, Belgium.